As a Front Office Host, you are the one inviting our guests in, provide them with your widest smile and warmest “welcome”. Front Office is more than just checking a guest in and out, it’s up to you to treat the guest with the real voco™ lifestyle experience; guiding them through the hotel and all there is to enjoy in Ultramarijn and Botanica. Being a true host you know that The Hague has many hidden secrets, whether it is a landmark of historical value or a tiny boutique shop you are ready to share your tips to our guests so they can enjoy the Royal City of The Hague to the fullest.
Do you have what it takes?
- Passion for hospitality.
- Knowledge of PMS system Opera is an advantage.
- Experience in operations within a hospitality environment.
- Time and task-management, creativity and presentation skills.
- Pro-active attitude and eye for detail with a natural drive for continuous improvement.
- A naturally outgoing and friendly personality with a passion for service excellence in order to consistently deliver and demonstrate voco™ service standards to our voco® guests.
- A true “team-player” mentality and flexible attitude towards a diverse set of tasks.
- Excellent communication skills in English. Another language is always a plus.
Benefits
- You’ll be part of the voco® life
- Competitive salary and travel allowance based on the distance between your home and the hotel
- Staff discount at 6000+ IHG hotels worldwide. You’ll be able to stay at hotels for a discounted rate and you’ll get 50% discount on your restaurant and bar bill
- Overnight stay at voco® The Hague as part of your onboarding
- Special friends and family discount for stays at voco The Hague including breakfast
- We have a staff canteen in which we serve staff meals
- Discounts to several cultural events such as museums, festivals, theatre, musicals, concerts and much more
- Curious about different departments? We offer cross trainings!
- To stay fit we offer a 20% discount on your contract with Trainmore + 1 Euro discount for every time you go!
- Discount on a collective health insurance
- Discount at local businesses in The Hague.
- Once a year you get to spend a paid day as a Volunteering Day to volunteer for a charity of your choice.
- Your staff uniform will be washed by the hotel
- There will be staff parties, events and departmental outings
- You’ll be working in a passionate and ambitious team
- You’ll have the opportunity to take part in trainings and workshops
- You’ll be working for an international hotel chain in the heart of The Hague
